If only all LQS shop owners knew the value of a "customer " friendly shop. Not all see this relationship as the cornerstone of their business.
I was a die hard support the LQS ... but that has changed a bit for me. One of the LQS near me is what I refer to as a "wallet hound" ... always trying to get the most $$ for every single time you enter the store. I can appreciate suggestive selling but ... it can get to be offensive... or I get the "good customer upcharge" for services because they think "oh she can afford it"... for services such as longarming or machine cleaning... or everyone elses quilts have priority for LA services even though a time commitment was made ...
I support great customer service be it on line or brick and mortar.