I don't have this machine but if it is pulling the fabric down only when you start to sew you can try starting a little further in, then backstitching to the edge, then sewing forward again or you can try using leaders. My machine is bad about pulling the fabric down if I'm doing points and so far I haven't seen a single hole plate for it. Good luck. It is soooo frustrating to not be able to get machines to work.
Suzy