I just used my singer futura 250 tonight. I've had it for 5 years give or take. I've had it in the shop once and that was last year for a tune up after 4 yrs of use. I like my machine, I dont use it often. If I had to do it again would I buy this machine, no. There are better machines with better software. These are very limited in design editing. Mine was an impulse buy. Singer quality has went down in the last few years after brother bought them out. Its not bottom of the line but its pretty close.