Originally Posted by Shemjo
Having the needle in backward can cause sewing problems like you mentioned. Tighten all the screws. Sorry you are having trouble with a new machine, but those are the ones that cause us most difficulty because we do things that we THINK we should do like the old machine, but the new machine has new rules! Find out what it wants. :?
Was your new machine running well in the store? If it was, chances are you are just overlooking some small little detail.