Since i am computer illiterate, i'll ask a question and possibly look stupid. won't be the first time!!
How many of us who cannot see pictures have computers that use the same interrior graphics? my computer has "graphics by ATI Microsoft Xpress.
Could something else have updated and this didn't to read the newer stuff and can't now?
It seems to me to be a way of 'reading' the files to get the pictures.
Hurricane Irene did it?
edited for clarity.BSW