I got the same thing when they said they had one that work with my bernina emb machine. They sent it and the machine would not recognize it. I called and they sent another; smae thing. I called again to return it and they want to charge me a #30 restocking fee. I had a fit. I told them it was not somethig that I just decided I didn't want it did not work wiht the Bernina machine as they said. They didn't charge me the restocking fee. You could send back and they would charge a restocking fee, but it is much better than paying that much for something you don't think works for you they way you want.