Jennie to "copy and paste" right click on the entire message you want to save and move your mouse over the entire message while holding down the right button. When it is highlighted blue, press Ctrl and C at the same time. That will copy it. Then go to the email body and press Ctrl and V at the same time and it will paste the copied message in the body of your email. OR do the same thing with the URL at the top of the page. Hope this helps you. crafty_linda_b