We have several Ott's. The last 2 just purchased within the month. They were $129.99 on sale for $29.99 with free shipping. The problem was with the original shipment, the lamp shade was all enclosed...so with the sale they sent free replacement shades that were done correctly. The note online when I ordered, said free replacement shades will be sent because there could be a damaged shade in the order. We are always getting good offers/prices from Ott since our first online order several years ago.