Originally Posted by Lv2sew2011
It's a Brother Innovis 1500D...I went to there site and did what they suggested and it still didn't work, its gonna have to go to the shop darnit....
Update. we are back in business...yeah, service person found a long thread in the upper part of the machine, I just so happen to catch the service person at the shop! Yeah! now we can get back to those deers....LOL