I sent them an e-mail on Friday, they answered me last night with some vague answer and saying to visit the page where you can put in the serial number & get a certificate, or e-mail or call customer service.
I answered them back telling them that was not a good answer, and we need access to the lists of dates/models for us collectors when we are out shopping at flea markets and/or antique shops and/or yard sales. I told them they are not providing good customer sevice for their loyal owners.