Originally Posted by Crossstitcher

: Cancel your credit cards before you die!!
Be sure and cancel your credit cards before you die.

This is so priceless, and so, so easy to see happening, customer service being what it is today..

A lady died this past January, and Citibank billed her for February and March for their annual service charges on her credit card, and added late fees and interest on the monthly charge. The balance had been $0.00 when she died, but now somewhere around $60.00. A family member placed a call to Citibank.

Here is the exchange :