When my DH passed away I called Capital One to get his card closed and they told me I had to send in the death certificate and a letter stating he had died. So after hanging up I had a brilliant idea - I gave all of his information to my SIL and asked him to call and say he was Ralph and he wanted to close the account. It worked, but there was no balance on the card at the time. Never got another bill or anything from them.
Since he passed I have moved 3 times and I still get mail for him at my new address where he never lived. I feel like calling these people and saying while weeping "Do you know how upsetting this is?"