I recently bought the 7700 for $1900 and no tax. It was brand new in box. I found it at a hole in the wall vacuum store. The chance I took was that I really don't expect much dealer support. If you buy one at a quilt show how much dealer support are you going to get anyways, esp. if the dealer is from far away? The machine was brand new in box. Warranty for a year. The dealer never even told me to register online and receive the other 1/4" foot. So far so good.