This one bears repeating here. I had it posted previously in a different topic.
I spent my morning trying to convince my cell phone company that I have an account with them, and that I AM the "Primary Account Holder". They find my account, my number, my payments to them for the last 5 years, but tell me I am not the "Primary Account Holder". (There has never been anyone else on this account.) I pay the bill, (by a bank draft with my NAME on it) but I am not the "Primary Account Holder"! I asked who the "Primary Account Holder" is, and they tell me there isn't one! Arrggggggg! I ask to be listed as the Primary Account Holder", only to be told, "No, we can't do that because we can't prove who you are.", so I asked to speak to a supervisor. The supervisor told me that, without proof, that I am me, "There is nothing they can do."
Arrrggggggg!
*I did get the problem fixed, but just wanted to add - "Heeere's your sign!"