the night my mom died, I called immediately to cancel the visiting nurse due about 18 hours later. I left a very extensive message, per my mom's directions, thanking them. Repeating, no need to come, mom is dead. I get a call a few hours later. seems the woman didn't listen to the message. So I said, I called to leave a message before because my mother died in the night. Her question to me? do I want to reschedule the visit. I said,yeah, but when? she'll still be dead next week. Then the poor woman almost choked... LOLOL at not listening to what is being said. It was fun to stop her that way, though probably not nice