I've had tussle with Bank of America. My Mom had to go into nursing home. Her bill was 1500, she was paying 60/mth. I got her to write a letter in her own handwriting stating she had no money, would not be received any, that she was going into home. Seems they never received it. They kept calling, I'd tell them & tell them & tell them. Finally after 6 mths or so, they quit.
As Dave Ramsey says, they are truly idiots....
:thumbup: :thumbup: