I have purchased 5 machines since April. The 1st was a Singer Sphinx. In case but not packed well. took it to repairman had fixed. runs good. bought a singer FW. packed good no problems. ordered a juko babylock. not packed good --broken thread tree and bent spool holders-he said he thought since it was so heavy he didn't need to pack any better. 4th one a singer spartan-asked them to pack well--not --broken cover on belt and case bottom (that machine sets in) broken and a lot of little pieces in the box--don't know what for. 5h machine has not arrived yet. got a 301 in little case--big sister to FW. Looks good in the pics will see what it looks like when I get it. Have ordered needles in quantity, bobbins also thread everything as described. I have a gold star rating of 10. Leave feedback on all items. In process of Spartan seller to refund my money and shipping. He thinks I am going to sign his ins papers, but I will be going thru EBAY, because I don't know how much he insured her for, and try to beat me out of my money. the other guy is still looking for a thread tree to fit the Juko babylock. She is such a cute little machine. Spent $210 for FW w/shipping, $80 for Sphinx w/shipping, $62 for babylock w/shipping, $61 for spartan w/shipping, $88 for 301 w/shipping. So no reall high prices except FW and that was an offer on it that was accepted. All machines sew like a charm, just some damage.