Are you getting this in an email; if so run like crazy? If Pay Pal needs anything from you they'll have a message on your account. I get emails constantly from Pay Pal (supposedly) to update my account but I just delete them all. This scam has been going around for years. I now get them from Wells Fargo since they bought a bank chain saying the I need to update as well; my account has been closed with them for over 5yrs; I delete those as well.