I had the same problem and contacted fiskars with a photo to prove I had one. Told them the problem, I got a new one. Now I am having the same problem. Some of you mention washer??? I don't have a washer. I put on a blade, put the bolt on and off I go. DH cuts my strips for me, and he keeps it quite tight. He said, the blade is suppose to cut the fabric. I had it a little looser, so it was just rolling across the fabric. Since it's tightened up, I don't experience it getting loose so offen