Basic service (nothing WRONG with machine) $130.00 in Bellingham, WA (they have to send to Seattle-wonder if they charge mileage???) It stays there a week and then comes home. If I take it to Coeur d Alene ID, I pay $79. (had new bobbin winder put in for $30.00) Since we have kids in CDA, guess where I take my machine? I service both of my "older" non electronic Bernina's. Wouldn't have a clue how to do anything with my PFAFF. I's all sealed up!