Originally Posted by Confederate Rose
I brought a babylock last december and every time I change thread I have tension problems. I have taken it back 3 times to be worked on. Of course they never tell me the problem but they are good about repairing it. I really would like to take it back for goodbut feel too embarrassed to do so. I have a singer that I have had for ovehave thr best machiner 3o years so I think I will go back to it. My husband would never touch my machine!
I never have had to adjust my "baby" tension.Talk to the repairman directly. You have the BEST machine something is wrong so try local but then start at the top if you are still having problems. If you have a large quilt show in your area speak to the reps there, they want you to be a satisfied customer