Originally Posted by amandasgramma
I used to have QBOT and with the machine and QBOT you not only press the GO on the QBOT but you have to press the START on the sewing machine, too, if I remember right. If that doesn't work then I'd hazard a guess that you've got something wired wrong.
Yes, this is how mine works, press start on the machine then start the qbot right away. I would recheck all the wiring and make sure the encoders are installed correctly on the frame. You said the machine is new. Did you use the qbot with the previous machine? If so, and it worked, it may not be compatible with the new one.