I really do have a beef with customer service these days! I will say I did stop by our local Wallyworld tonite on the way home to pick up a few things, (not my favorite, but not sure I have a favorite) the check out gal was really sweet! They have a lot of good people that work there. Why aren't they in the fabric dept? I am all about customer service, if we can get it! I provide the best service I can where I work! We are just lacking that in today's world, praised them when you get it!