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Old 07-19-2009, 03:30 PM
  #26  
Tippy
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Join Date: Mar 2009
Location: Maryville, Tn
Posts: 1,786
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Originally Posted by Boston1954
One of my favorite shops tears the fabric when I buy it. Can I ask for her to cut it without hurting her feelings?
Oh, Boston <shaking head> first rule of retail sales... the customer is always right... sorry if I sound snarky, but........ I am paying for the material
if I want it cut, I want it cut. I really don't care if her feelings get hurt.
I used to make Teddy Bears.. they wanted to tear the fabric. It stretches the next 1" so I put my foot down politely but firmly.. that renders 2" of my 36" unusable and I was paying $20 to $35 per yard. Then they brought out scissors to chop through the nap and all which also "wasted" about an inch of fabric on each end. I then offered to show them how it should be cut so ALL of my purchase was usable. They were a tad miffed at first but when I showed them the difference they understood.. it was that or they could "give" me the extra fabric to make up for rending the edges unusable.. I didn't care which...........or Lose a $60 sale and future business. don't ever be concerned about making a perfectly reasonable request.
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