Patrice, you're so right. The clerks are so nice, and always so interested in what I'm making. I had the same experience, when I bought a sewing machine for my daughter-in-law, the clerk was so helpful. Since Michelle was new to sewing, I wanted a basic, easy to understand machine, and she helped me find just what I wanted. The clerks help not only me, but I have seen them help find coordinating fabric, etc. for other customers. At the same time, these ladies are expected to help out in other departments also. I will truly miss them.