I want 1) Cleanliness. 2) Someone ready and knowledgeable with my questions. 3) I don't mind a kitty laying somewhere. 4) I want to be acknowledged, but not smothered. BUT ABOVE ALL I want a friendly atmosphere. I have been to some quilt shops that have treated me like I wasn't even there. Not a hi, can I help you with anything, etc. I do not like a place that treats me like I am invisible, if that is the case......chances are my money is going right out the door with me.