Originally Posted by Grandma58
I find that to be more true of shops selling sewing machines. My local Ben Franklin is more and more appealing all the time and they have great fabric. They can also cut a 1/6 of a yard unlike my local quilt shop who can do 4 1/2" but not 6".
Originally Posted by fixfido
Friendliness is terribly important. I have found that quilt shop owners and staff often come off as having some kind of superiority complex.....almost having a condescending view of customers. It's frustrating and just plain weird, in my opinion. Quilting is not the kind of thing people should have an elitest attitude about!
I love the Ben Franklin store in Monroe, WA! They have a great staff, nice fabric, always getting in new stuff.