My last one I bought, I got off of E-Bay.....ONLY.....because my local dealer didn't have anymore. Otherwise I would of gotten it off of him. He told me that if I was going to find one, that would be the place I would. He also told me he would service it for me. He is a Janome dealer and the machine is a Janome and works perfect. It was brand new. I would do it again in a heartbeat.