Call the company if you are still having trouble. They are supportive and will talk you through it.
Also join the Yahoo group of Tin Lizzie users. Just reading through the info and questions/answers helped me a lot. You have a super machine and help is out there. Ask questions of both the company and group. I took me a while to realize that to adjust the tension on my Lizzie I had to turn the tension knob several turns, not just a bit like on my DSM.
Don't be discouraged. The Lizzie folks are glad to help.