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Old 11-01-2011, 04:40 PM
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Hosta
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Join Date: Aug 2010
Location: North Ridgeville, Ohio
Posts: 925
Default Janome MC11000 Special Edition

just some info concerning this machine I have been having trouble getting mine to turn on, It had to be turned on then off then back on again several times before the computer screen would come on, after having done some research into the problem on the internet I determined that it was a mother board problem known to Janome. If your machine is doing this Janome will pay to have it shipped back to the New Jersey plant and the machine repaired and shipped back to you at no charge IF it is still under the five year warranty. Your local Janome store will ship it back but they will also insist on their repair person looking at it to see if it is just a problem with the on/off switch, be sure if the problem persists you insist it being sent back to Janome before the warranty is up.
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