Originally Posted by
Krystyna
Robyn, I thought having my old avatar back would make it easier for anyone who wanted to find me. What a PITA this new format is, but I guess no one likes change ...
PITA... I so agree. Sort of reminds me of the IT dept where I used to work. Create new customer service platform, then decide that collections can us it also. Come to our dept and say log on and work as usual, no training. Not designed for collections and spend 1 1/2 so far getting changes made for it to work for us while we continue to work on it. There should have been more advanced warning and info area to get familiar with the changes before hand. Oh and what about making a beta version available for us to try out and get used to before hand? Naw that would be too easy.