I'm sorry to hear that you're disappointed in new site. I am as well. I attempted to pop into live chat this morning. You wouldn't believe how irritating it is to be reading a post and 1/2 way through it, have the site automatically scroll up to ~4 minutes previous in the conversation. Every time a new post is added, the 'live chat' becomes...look what was written/posted minutes ago! What a pain in the tuccus!