Patrice,
There are always complainers and fault-finders - even in church, of all places! Everything computer-related takes time for us older minds to comprehend. I still don't know all the ins and outs with MS operating system 7 and with Photoshop Elements 8. It takes time and practice. I'm sure that's true here. So stay upbeat as much as is possible with all the negatives!
Marcia