getting used to the new format is difficult for me. Having to search and find by accident is not my favorite way to learn new software. But I am finding more and more of the tools I used. I especially like the speed. It is much faster. I didn't see any of the vicious complaints. But I agree there is always a nice way to phase a question or ask for instruction. Sorry anyone was treated disrespectfully. It really surprises me that it happened. Everyone has seem so nice and helpful before the update.