Old 07-31-2009, 12:53 PM
  #14  
Chele
Super Member
 
Chele's Avatar
 
Join Date: Sep 2007
Location: Belle Isle, Florida
Posts: 6,668
Default

Of course you feel like you do. What I wonder is why he didn't alert you of any extra charges before he cut. You most likely would have bought nothing or scaled back your choices. No vendor should assume the customer will pay for things they are not expecting and the vendor should always communicate with the customer. That's just polite and common sense. No surprises makes a happy shopper. Quilting is an expensive hobby and I really think they should have made it right once you expressed your concern. It's their loss. They probably lost a valuable customer.
Chele is offline