Old 07-31-2009, 11:04 PM
  #33  
earthwalker
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Join Date: Jun 2009
Location: Perth, Western Australia
Posts: 10,357
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I think you are totally justified in how you feel. I would definitely take it up with the owner. If it was my store, I would be offering you not only your $6, but a token of goodwill as well. If things don't improve on your next visit, vote with your feet and go elsewhere. I always try to support independent stores, but if they can't provide good, honest service and treat customers with respect, I go somewhere else.

When managing staff, I always reinforced with them how important customers are....without customers you have no business....
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