Originally Posted by Cathe
I wouldn't start telling anyone else about it (like at a quilt guild meeting) until I had tactfully mentioned the matter to the owner of the shop and given her an opportunity to make it right. I would do it tactfully because this is her son and we are all sensitive about our children, even in business settings.
No......I am not like that. I wasn't planning to tell anyone about it at all, since I think this matter is between me, the sales associate and the owner. I wouldn't share this kind of information with guild members unless they asked me specifically about my shopping experience at that store; and even then, I would be tactful about the words I choose. I tend to think I have some amount of 'class' and wouldn't just rip a store's reputation just to be spiteful.