I'd guess the switch is bad too.
As for hating everything B&D...I am joining you...we have bought in the past 3 years an electric screwdriver (chargeable) & the cutter of the plastic packaging that comes on everything...plus the iron. All of these things worked for about a year (the warranty period) & now are useless...the others will not hold a charge, the iron will not steam. It doesn't leak, it doesn't spit, it just won't steam when I iron...
I do have a small, very old (20 yr or so) B&D I used for sewing, it is working fine, so until it goes, that will be my iron. I don't quilt, but I wear cotton dresses in the summer.
Thanks..Linda