Sorry...can't help you on the steaming thing, but I sympathize with the B & D thing. I have a love-hate relationship with my B&D Classic iron. I love that it gets really hot for dry pressing my blocks (my other iron didn't), but this one....GRRR! If I put any water in it and try to use steam, it GUSHES out the filling hole. Doesn't matter if it's full, half full, barely full. Useless for steam.