Thank you all! I do use the wash away
I went back yesterday & gave her another good cleaning. Took the module off & made sure she was sewing correctly. I tried a few other things and I think what went wrong is I tried using sewing thread instead of embroidery thread. I was told I could use either at my Sewing Center but my Nina wasn't liking it. After getting everything in order she was going fine...for awhile then the computer icon showed red. Big sigh!!! Couldn't figure that one out for awhile. It said the cables were loose but we even changed them out & couldn't get it going. I finally checked under the hoop & sure enough it was jammed. I had used too light of a stabilizer. Abort another mission! clean, rethread, double the stabilizer & she was working again. Good golly! I feel like I just had a lesson in trouble shooting! Seriously, thanks for answering! I need the back up!