I am blessed to have a friend who has patiently taught me to use her machine. She rents it out to me by the hour, will help me with set up and then she's off. I've been lucky. I've had a few minor issues that I've been able to work out by myself. I think I worry far more about it than she does; therefore, I am VERY careful. All that being said, she used to rent to a few others but after repairs has elected to not do that anymore.