Well, it obvioulsy needs to be redone. Looks like a blunt needle that was too large for the tread may have been used as well as the tension not set correctly. The fabric you chose is not what the long armer probably is used to- it is clear from the close up it is not the average smooth textured cotton and needs adjustments for. You didn't specify the batting you used either- sounds like you need to talk to the quilter and figure out how this will be fixed- if you have scrap of the materials try them on your machine as well as send them to the person who is doing the work so they have something to set their equipment with