Originally Posted by DebbyT

Your problem mirrors mine when I started with my Brother 1500s, on a Gracie II frame. I talked to the dealer and was advised to lower the fabric to lay on the machine. You mentioned the popping sound. I had that too. When I lowered the fabric to lay directly on the machine, it stopped, and the needles stopped breaking. Your roll up rod setting in the throat of the machine should roll so the fabric is clockwise looking to the left. Verify that you are inserting the needle properly. --- Just posted and saw your latest post -- Before you take it off the frame try the above and also be sure the tention is adjusted. I also took mine off the frame and it worked wonderful. You will find it seems to be a different machine on the frame. I know I have a different machine, but they are so similar.