I have mentioned this in another thread. To me, the biggest problem is the numerous steps to do anything. One or two clicks accomplished your task and now it takes several. The heading should have bookmarks, My Pages, etc. for ease of use. I am computer literate, but spent an hour per day for weeks just trying to learn the basics. Even made a word document for a cheat sheet. Example: why would they change My Pages to my Blog and not keep the alphabetization?