I still have not heard from their customer service about the shoes :'( I'm really bummed. I sent them a second email yesterday afternoon. Maybe I'll hear back from them today. I'll let you all know what they say.
I really do wish that designers would put in their descriptions things that you might need that are out of the norm. sigh. Fortunately today is not the last day of the sale... it goes through the end of the year. That's one long sale but I'm grateful that is is that long.. on the flipside.. I am pretty sure that I want to go ahead and make these for teachers so even if she used some sort of weird plastic thing I know I'll be able to design up some boots or something instead. It will be fun