I have ordered quite a bit from them and will continue to do so. Their customer service is great. Often I get more material, an extra bit more here and there. My only complaint, as with all online ordering, is that sometimes something in my cart is sold before I actually buy it. Guess there's no way to fix that but I've missed out once or twice by being too slow or indecisive. I've only been disappointed by one of their fabrics but never bothered to contact them about it as the rest of the sizable order was fine. I also got my sewing table from them at a great price and they included a $50 coupon with it! It was the same price (and had free shipping) that others had for the table but with the $50 coupon, that tipped the scales. Great company!