I've always had good luck with anything I get from Connecting Threads, once I had ordered some fat quarters, but when the package came, the fabric was beautiful, but not what I had ordered. The Customer Service gal said they would ship out the fabric I ordered and I could keep the fat quarters I received. WOW, I was psyched, as it was gorgeous fabric with gold, lovely. I thought she was kidding, when she told me to keep it, but she wasn't. Great customer service.