I know of at least one other member who is having technical difficulties for which there doesn't seem to be a logical explanation. Perhaps you can help me gather clues for the tech team that will help both of you and anybody else in a similar situation.
please describe the problem(s) you encounter in detail.
include information about your computer and browsing software.
if you know how to take screen-shots that would be even more helpful.
2. Describe the event or problem in detail.
3. Provide technical information about the computer you were using when the event occurred. (brand, model, age, how much memory does it have, processor speed, etc.)
4. Which operating system are you running? Which version?
5. Which internet browsing software and version do you use? (i.e. MS Internet Explorer, Google Chrome, Firefox, Safari, etc.)
6. Who is your Internet Service Provider?
7. Which access method do you use? (dial-up, DSL, cable, or satellite)
8. What time(s) and date(s) did this issue occur approximately?
9. How did you connect to the board? (direct access through your web browser, or attempt(s) to access using links in the emailed Digest)
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- necessity is the mother of invention. lazy is the crazy aunt.
