When I looked over the scematic for my model it appears that there are parts that broke off... at least that's what my untrained eyes with bifocals and improper lighting are telling me. The Kenmore replacement website says that those parts are not available. I am hoping my local shop will know of alternative parts/solutions to the problem. Sad because it's actually something I know I could fix if I could get hands on parts.
IN the mean time the wind is sort of out of my sails. =(