I think that you will have to call a dealer tomorrow or Babylock directly, and find out how to obtain a certification key.
Here is the upgrade manual where it talks about the cd for the upgrade and obtaining the certification key...it is kind of expensive to upgrade I think....I would probably explain to them that you thought you needed to install it cause your machine "crashed"
Do you have a cd for this upgrade? Cause if you load the cd on your computer it will give you a key.
http://www.babylock.com/ftp/whitepap...ationGuide.pdf